These Terms of Service (“Terms”) apply to your use of iammedicaltransportation.com (the “Site”) and to transportation services booked with I AM Medical Transportation (“we,” “us”). By using the Site or booking a ride, you agree to these Terms.
Our services
We provide non-emergency medical transportation, including ambulatory, wheelchair and stretcher rides. We do not provide emergency, ambulance or medical care, and our drivers are not medical providers. In an emergency, call 911.
Quotes and bookings
Submitting a form on the Site is a request, not a confirmed booking. A ride is confirmed only after we contact you and confirm the details. Quotes are based on the information you provide; if trip details change, the price may change, and we will tell you before the ride.
Your responsibilities
- Provide accurate information about the rider, addresses, times and mobility needs.
- Tell us about anything that affects a safe ride (stairs, equipment, oxygen, need for a companion).
- Have the rider ready at the agreed pickup time.
Safety
Our drivers may decline or end a ride if conditions are unsafe for the rider, the driver or others. All riders must use seat belts and securement devices provided.
Use of the Site
Don’t misuse the Site, submit false requests or try to interfere with it. Site content is provided for general information and may change without notice.
Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from use of the Site. Nothing in these Terms limits any rights you have under California law that cannot be waived.
Governing law
These Terms are governed by the laws of the State of California.